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PostPosted: Sun Mar 08, 2015 10:45 am 
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Bruce Doull
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the guy that took the crows to 2011 before diving result in getting kicked out along with the guy who went off his own bat to poach a recruiter from another club .. which he failed.. and then had a mutiny going on .. settled it with a contract to the the rercuiter nnounced it to all the world...and then sacked him and paid him out..and hied his mate.... are going to fix everything??
all answerable to an oligarch....
now thats the same as before.....

what am i missing ??? the new heads and names??

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PostPosted: Sun Mar 08, 2015 10:48 am 
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Rod Ashman

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Manchego Cheese wrote:
Synbad, if anything has become plaintively clear at any stage over the past 6-7 years, its that you're beyond saving. The virus that turned you into a zombie has taken hold and cannot be reversed. Not for you, anyway. Because you're happy being a zombie. You enjoy it more than being a human.

For the rest of us there may well be an antivirus. It's being worked on just off Royal Parade.

Plenty have tried - and failed, you're right - to remedy the disease in recent years. It's left us rotting, unsure when and if salvation will come. We keep wondering when someone will tap us on the shoulder and shoot that sweet, winning, utopian cultured vaccine into our hearts, clearing our complexion, straightening our skewed jaws and giving us hope number 17 is within reach.

But to write the new crew off before they've had a chance to really give it a go is not just premature, unfair and utterly ridiculous, it's downright lazy on your part.


You've left out a category of former member, those that were turned over by the club.

When I gave my feedback as to why I wouldn't move and why it was important to me and that I felt disrespected this was the response

"I appreciate you have a view - it is your right as a loyal member who has put your hard earned into the Club.

I know you won't see it this way - but the seating areas we are reclassifying is in keeping with industry standards and still provide a significant saving to members from daily ticket purchases.

Happy to discuss further - but also respect your personal decision."

Personal decision? I'd been on the rollover membership since day one, had no intention of cancelling, yet somehow it was my decision. When I asked why they weren't giving the supposedly 'superior seat' that was offered in exchange to their brand new shiny $2,500 members, I got crickets.

I'm sure those waiting for their memberships would also be disheartened to hear they were able to cancel my membership in less than 12 hours. That's from initial phone contact, email exchange and the confirmation email. Perhaps if they put the same effort into positive engagement instead of pissing people off they'd have their 60,000 members.

Please, don't piss down my back and tell me it's raining. They couldn't give a rats about people like me. They made that perfectly clear.


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PostPosted: Sun Mar 08, 2015 11:54 am 
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Ken Hunter

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..the league and all clubs in it, is a joke competition that lacks professionalism across all levels.. ..lets not kid ourselves, it's a Mickey mouse competition that hasn't ever had a level playing field.. ..since, ever.. ..it's all handshakes and peppercorn agreements, backroom deals over pints and cold pies.. ..some clubs are better run than others, but they are all varying degrees of amateur hour.. ..good ol' boys with the token chick, must key the pc crowd happy, while sweeping real dodgy shite under the rug..

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PostPosted: Sun Mar 08, 2015 12:00 pm 
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Ken Hunter

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PostPosted: Sun Mar 08, 2015 12:00 pm 
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Laurie Kerr
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Posts: 135
grrofunger wrote:
the club is in a worse position than i thought judging by the new mouthpiece mr cheese.

i mentioned it earlier but my kids get the choice - carlton memberships or theme park memberships , they literally get nothing from a carlton membership (ok they get a crap hat and some stickers) or they can have unlimited access to a fun place for a year. they choose the fun place instantly and they get enjoyment from it.

(I am interstate by the way)

I used to be excited by Carlton, all my kids were signed up as members the day they were born but it didn't take long to get memberships with the wrong details on them, get memberships and one kids one was missing, only one kid gets the birthday card during the year, the renewals don't register but you take my money, we fly to melbourne and go to see advertised training but you close it instead, the people in the shop take no care or interest in helping decking out the family in gear, you spell our name wrong sometimes, i could go on.

These things might seem petty but when i am deciding where to spend my money why would i voluntary give it to an organisation such as the above where i practically get treated like shit? like i am nothing? or even aside from my 'feelings' one that is so poorly run.

Then you took my voting rights away.....

seriously why would i bother? Am i just supposed to donate because i like the team? id rather donate to a charity and help some starving kids.

I can still like the team, i have foxtel and i will watch the games and cheer and get excited when we win but that is not going to get my money back into the club - i will also fly to melbourne often and watch some games. still see no point in handing my money over to such a poorly run organisation that treats me like i am nothing though.

its been promises, promises, promises then bad decision after bad decision after bad decision and now we are being told our apathy and self entitlement is the problem? seriously get @#$%&!

winning is not the answer. (though it would be nice for a change)

membership is a product and the club needs to make people want to spend their money on carlton over other products ....such as theme parks etc-


Typical. I'm a club mouthpiece, am I? Of course I am, only the completely disenfranchised are allowed on TalkingCarlton. Show any kind of rational assessment of Club happenings and you must be from within.

Satisfying interstate members is always going to be difficult. And that your kids are more interested in going to Movie World than the footy shouldn't surprise anyone.

Maybe the club could do better to make interstate memberships more attractive. But how? Games are interstate are hard to come by. What would you like? What do you think your kids would like in their packs?

The floor is yours.

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PostPosted: Sun Mar 08, 2015 12:14 pm 
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Bruce Doull
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Manchego Cheese wrote:
I think that the so calle "disconnect" is a convenient excuse for supporters who haven't joined - and refuse to join.

They don't feel valued. They don't feel like a membership represents value. What does it even mean to be "disconnected," I've asked people and they can't answer it. They just know they feel disconnected.

The reality is Carlton, as far as I'm concerned, has the most negative, pessimistic, fair weathered, entitled, unrealistic fan base in the league.

I'll cut the likes of Cretylus and Synbad off here by saying port adelaide are a well run, exciting club. And we've made some errors in admin, drafting and the like. But when port weren't good no one wanted a bar of them. Fact. They tarped off seats and couldn't attract sponsors. No one gave two hoots about them, their fans chief amongst that number, until they started winning games.

For mine, Carlton fans are [REDACTED] who have swarmed to this "disconnected" line not as the cop out it is, but the line they yearned for to relieve or excuse them of having to join up.

What Carlton fans want more than anything is wins. They just can't seem to admit thats the missing ingredient. Its engagement. It's not getting a discount in the shop. Its a renewal website (which, as far as I'm aware, is a template site forced on them by the league). It's the fixture (once again, the club can request particular things, but the AFL might choose to ignore them all together). Its game times (too many night games last year. Too many day games this year).

When and if Carlton start winning games more regularly the number will naturally swell. That's it.

Look they definitely want a winning team, but if you think that not structuring the organisation to drive that, enhance that, publicise that and create a positive message leading into it doesn't create fan engagement, good press and a general good will at the club that flows on into the mindset of every employee there, you're a next-level idiot. The entire job of the corporate entity that is the CFC is to make people feel good about the brand.

The supporter base of today was created by this club; it is responsible for it as an entity. The people who took on these roles are, for the most part, not directly responsible but they inherited it. They knew what they were getting into well enough to know whether or not to keep out.

If they want to play siege mentality, they will drain people emotionally and they will walk away. Happens everywhere in life.

If you are some kind of mouth piece for them, they are completely [REDACTED]. They need to take a look in the mirror and ask if they understand the operation and scope of a public-facing business in the entertainment industry.

Manchego Cheese wrote:
"I'm not renewing because the website is bad."
"I'm not renewing because when I went down to the Club no one smiled at me."
"I'm not renewing because our recruiting department is a shambles."
"I'm not renewing because they keep letting Geoffrey Edelsten in the front door."
"I'm not renewing because the board are all mates."
"I'm not renewing because Mick hurts journalist's feelings in press conferences. He's such a nasty, old man. Mark Stevens deserves better."
"I'm not renewing because we have too many night games."
"I'm not renewing because we have too many day games."

This is the job of the staff to sift through and determine what is pertinent. If they want to better automate some of the manual work there are entire industries and methodologies out there that are cost-effective to deploy even on a smaller scale like say, an AFL club. Because for all your grandstanding and posturing, that's what the AFL is in the corporate scheme of things: completely @#$%&! small fry.

The club is not above going through the concerns of fans, and needs to accept the modern, mobile-internet driven nature of PR. Everyone always had an opinion, it's just now they all have a smartphone too.

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PostPosted: Sun Mar 08, 2015 12:21 pm 
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Bruce Doull
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so now i have to come up with the answers to?

get the basics right as a start

the kids probably would have liked to have their names spelled correctly

they all would have liked to receive their birthday card (leaving me to explain why the other kids got it and they didn't)

get all the packs for the same family delivered at the same time - AND FAST !

they would like to see the boys train when the club tells them they will be able to

an interstate pack needs to have more in it - more merchandise, more magazines (more regularly), just more stuff - send something small every month - many other subscription type memberships do this - keeps the kids connected. even if its a letter and a pack of carlton pencils with a colouring in stencil of the player of the month, then next month its a fridge magnet, then some shoelaces, then a competition that gets them a jumper where they have to complete a quiz on the past months games and send it back in - there is so much small stuff like this that keeps kids connected to carlton.

make sure there is some type of family event when the players do play interstate - (i understand the game and preparation and training needs to take precedence) - bring the emergencies, bring captain carlton, bring some sausages and have an hour or so long event after the training session the day before the game - just create an inclusive feel

don't treat us as donors and don't treat us like fools and definitely don't accuse us or lecture us on being apathetic.

I have plenty of money and can afford to be a member on top of the theme parks and foxtel and all the other things we as a family are part of - but i need to see value before handing my money over to carlton - and right now there is no value. I know i will get very little to nothing in return and more than likely my money will be pissed against the wall

again , membership is a product/service and it needs to standout amongst the many other choices of products/services people have available to spend their money on.

winning will help but its not the be all end all - if we start winning it will generate excitement but if people then hand over their money and get treated like shit , they will quickly drop off again.

the club needs a sustainable product to offer the people.

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PostPosted: Sun Mar 08, 2015 12:28 pm 
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Laurie Kerr
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Joined: Mon Apr 07, 2014 11:56 am
Posts: 135
jimmae wrote:
Manchego Cheese wrote:
I think that the so calle "disconnect" is a convenient excuse for supporters who haven't joined - and refuse to join.

They don't feel valued. They don't feel like a membership represents value. What does it even mean to be "disconnected," I've asked people and they can't answer it. They just know they feel disconnected.

The reality is Carlton, as far as I'm concerned, has the most negative, pessimistic, fair weathered, entitled, unrealistic fan base in the league.

I'll cut the likes of Cretylus and Synbad off here by saying port adelaide are a well run, exciting club. And we've made some errors in admin, drafting and the like. But when port weren't good no one wanted a bar of them. Fact. They tarped off seats and couldn't attract sponsors. No one gave two hoots about them, their fans chief amongst that number, until they started winning games.

For mine, Carlton fans are [REDACTED] who have swarmed to this "disconnected" line not as the cop out it is, but the line they yearned for to relieve or excuse them of having to join up.

What Carlton fans want more than anything is wins. They just can't seem to admit thats the missing ingredient. Its engagement. It's not getting a discount in the shop. Its a renewal website (which, as far as I'm aware, is a template site forced on them by the league). It's the fixture (once again, the club can request particular things, but the AFL might choose to ignore them all together). Its game times (too many night games last year. Too many day games this year).

When and if Carlton start winning games more regularly the number will naturally swell. That's it.

Look they definitely want a winning team, but if you think that not structuring the organisation to drive that, enhance that, publicise that and create a positive message leading into it doesn't create fan engagement, good press and a general good will at the club that flows on into the mindset of every employee there, you're a next-level idiot. The entire job of the corporate entity that is the CFC is to make people feel good about the brand.

The supporter base of today was created by this club; it is responsible for it as an entity. The people who took on these roles are, for the most part, not directly responsible but they inherited it. They knew what they were getting into well enough to know whether or not to keep out.

If they want to play siege mentality, they will drain people emotionally and they will walk away. Happens everywhere in life.

If you are some kind of mouth piece for them, they are completely [REDACTED]. They need to take a look in the mirror and ask if they understand the operation and scope of a public-facing business in the entertainment industry.

Manchego Cheese wrote:
"I'm not renewing because the website is bad."
"I'm not renewing because when I went down to the Club no one smiled at me."
"I'm not renewing because our recruiting department is a shambles."
"I'm not renewing because they keep letting Geoffrey Edelsten in the front door."
"I'm not renewing because the board are all mates."
"I'm not renewing because Mick hurts journalist's feelings in press conferences. He's such a nasty, old man. Mark Stevens deserves better."
"I'm not renewing because we have too many night games."
"I'm not renewing because we have too many day games."

This is the job of the staff to sift through and determine what is pertinent. If they want to better automate some of the manual work there are entire industries and methodologies out there that are cost-effective to deploy even on a smaller scale like say, an AFL club. Because for all your grandstanding and posturing, that's what the AFL is in the corporate scheme of things: completely @#$%&! small fry.

The club is not above going through the concerns of fans, and needs to accept the modern, mobile-internet driven nature of PR. Everyone always had an opinion, it's just now they all have a smartphone too.


I'm not a mouthpiece for the club. Is it so inconceivable to think I've recognised the change in club personnel and though, 'ok. They've got some work to do, let's see what they do before condemning it?'

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PostPosted: Sun Mar 08, 2015 12:31 pm 
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Bruce Doull
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I'm fine with that man, but they have a job to enthuse the supporter base. The football side of things can worry about winning and then get questions asked when they don't hit KPIs. They can worry about creating a framework to best support that using business management and automation techniques, but they also need to worry about the other sides of the business.

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PostPosted: Sun Mar 08, 2015 1:22 pm 
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John Nicholls
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So I was watching the '81 grand final on DVD with my old man last night (women were out of the house, which is typically the best time to go visit). We sit in the den which has every Carlton Premiershp WEG poster *ever* framed and in order...

Apart from being insanely jealous of his man cave and his living through the glory era (he got to enjoy and be at 3 flags in his 6 years of Uni) we got talking about the club, where it's been, where it's at, where it might/should go.

He told me something I'd never known - Princess Park almost hosted the 56 Olympics. They'd even started construction on the stand, and it was only because of one politician who was an MCC member at the time (and who was no doubt influenced by that club), that it got moved to the MCG.

Imagine Princess Park became the foremost ground in the comp - the club would have grown and thrived and succeeded. You stack that with our decision to build the Legends stand and get hopelessly in debt all while our shit-house connection to Etihad eroded our profits and our identity... and you can see why we are where we are membership wise. That's without even going into woeful recruiting and development, and the powerhouse oligarchs taking over the board.

But at least we have some DVD's to watch. Wonder what I'll be watching with my boys...?

Edit: I was only a little guy and an early teenager... but I remember going to PP... not many of my Carlton supporting friends my age remember going there (or ever went). I keep telling them the places was an absolute fortress, you walked in their and you belonged to something amazing. There was just this vibe, like anyone in Navy blue on field and in the stands would stand in front of a cannonball if they had to. Pride. Honour. Ruthlessness. Mongrel. I was only young but I remember it as a kid. I am so disheartened that my boys won't experience the same thing.

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Last edited by robertbb on Sun Mar 08, 2015 1:27 pm, edited 1 time in total.

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PostPosted: Sun Mar 08, 2015 1:25 pm 
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Stephen Silvagni
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Just saw the William Hill ad on ch9 and was wondering who #78 for Carlton is ?


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PostPosted: Sun Mar 08, 2015 2:16 pm 
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Craig Bradley
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robertbb wrote:
So I was watching the '81 grand final on DVD with my old man last night (women were out of the house, which is typically the best time to go visit).


Sounds interesting!

Quote:
He told me something I'd never known - Princess Park almost hosted the 56 Olympics.


It did? Wow, I thought Princes Park had it IN. THE. BAG.

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PostPosted: Sun Mar 08, 2015 2:46 pm 
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Craig Bradley
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robertbb wrote:
He told me something I'd never known - Princess Park almost hosted the 56 Olympics. They'd even started construction on the stand, and it was only because of one politician who was an MCC member at the time (and who was no doubt influenced by that club), that it got moved to the MCG.

Imagine Princess Park became the foremost ground in the comp...

Imagine Surrey if Collo had made us leave this place... Blueseum

Image

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PostPosted: Sun Mar 08, 2015 2:53 pm 
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Rod Ashman

Joined: Mon Sep 28, 2009 2:56 pm
Posts: 2477
yes Princes Park was going to be developed as an Olympic Stadium in 56...

Surrey and I would be in footy heaven if it happened!!!


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PostPosted: Sun Mar 08, 2015 3:36 pm 
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Alex Jesaulenko
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Posts: 23921
DesEnglish wrote:
Manchego Cheese wrote:
Synbad, if anything has become plaintively clear at any stage over the past 6-7 years, its that you're beyond saving. The virus that turned you into a zombie has taken hold and cannot be reversed. Not for you, anyway. Because you're happy being a zombie. You enjoy it more than being a human.

For the rest of us there may well be an antivirus. It's being worked on just off Royal Parade.

Plenty have tried - and failed, you're right - to remedy the disease in recent years. It's left us rotting, unsure when and if salvation will come. We keep wondering when someone will tap us on the shoulder and shoot that sweet, winning, utopian cultured vaccine into our hearts, clearing our complexion, straightening our skewed jaws and giving us hope number 17 is within reach.

But to write the new crew off before they've had a chance to really give it a go is not just premature, unfair and utterly ridiculous, it's downright lazy on your part.


You've left out a category of former member, those that were turned over by the club.

When I gave my feedback as to why I wouldn't move and why it was important to me and that I felt disrespected this was the response

"I appreciate you have a view - it is your right as a loyal member who has put your hard earned into the Club.

I know you won't see it this way - but the seating areas we are reclassifying is in keeping with industry standards and still provide a significant saving to members from daily ticket purchases.

Happy to discuss further - but also respect your personal decision."

Personal decision? I'd been on the rollover membership since day one, had no intention of cancelling, yet somehow it was my decision. When I asked why they weren't giving the supposedly 'superior seat' that was offered in exchange to their brand new shiny $2,500 members, I got crickets.

I'm sure those waiting for their memberships would also be disheartened to hear they were able to cancel my membership in less than 12 hours. That's from initial phone contact, email exchange and the confirmation email. Perhaps if they put the same effort into positive engagement instead of pissing people off they'd have their 60,000 members.

Please, don't piss down my back and tell me it's raining. They couldn't give a rats about people like me. They made that perfectly clear.



they got greedy and it backfired.
might not be rocket science, but it is people science.

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PostPosted: Sun Mar 08, 2015 3:38 pm 
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Alex Jesaulenko
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wrong thread. :oops: :wink:

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That’s not a political statement — it’s a harsh reality, and we must act,” she said. “He is a clear and present danger to the things that keep us strong and free. I support impeachment.”


Last edited by bluegirl72 on Sun Mar 08, 2015 3:56 pm, edited 1 time in total.

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PostPosted: Sun Mar 08, 2015 3:41 pm 
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Craig Bradley
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grrofunger wrote:
I have plenty of money.


I'll flip you for it.

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HAVE YOU SIGNED UP FOR TALKINGCARLTON SUPERCOACH 2009 YET?


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PostPosted: Sun Mar 08, 2015 6:22 pm 
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John Nicholls
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The Rhino wrote:
robertbb wrote:
So I was watching the '81 grand final on DVD with my old man last night (women were out of the house, which is typically the best time to go visit).


Sounds interesting!


haha. Not those kind of Women. My mum and my sisters.

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PostPosted: Sun Mar 08, 2015 7:44 pm 
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Vale 1953-2020
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What is this princesS Park you speak of?

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PostPosted: Sun Mar 08, 2015 7:47 pm 
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Stephen Silvagni
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It's pronounced Princes$ Park.


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