Talking Carlton Index Lochie O'Brien Kerryn Harrington Lochie O'Brien Kerryn Harrington CFC Home CFC Membership CFC Shop CFC Fixture Blueseum
It is currently Sun May 04, 2025 2:04 am

All times are UTC + 10 hours




Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 369 posts ]  Go to page Previous  1 ... 6, 7, 8, 9, 10, 11, 12 ... 19  Next
Author Message
PostPosted: Wed Apr 13, 2011 4:46 pm 
Offline
Bruce Doull
User avatar

Joined: Sat Apr 02, 2005 2:32 pm
Posts: 33043
Location: Back in reality
Blues Membership Continues to Climb

Over the 40k mark.

_________________
29 different attributes,
And only 7 that you like;
20 ways to see the world,
Or 20 ways to start a fight.


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 4:55 pm 
Offline
Rod Ashman
User avatar

Joined: Thu Dec 03, 2009 11:24 am
Posts: 2416
Location: Melbourne
Hallelujah

_________________
Premierships: 1869, 1871, 1873, 1874, 1875, 1877, 1887, 1906, 1907, 1908, 1914, 1915, 1938, 1945, 1947, 1968, 1970, 1972, 1979, 1981, 1982, 1987, 1995.

"GIBBS."


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 5:07 pm 
Offline
Bruce Doull
User avatar

Joined: Sat Apr 02, 2005 2:32 pm
Posts: 33043
Location: Back in reality
Captain Dan wrote:
Hallelujah

On track for a record year. Still don't think it'll get far over 45k unless we get on massive Winning!™ streak.

_________________
29 different attributes,
And only 7 that you like;
20 ways to see the world,
Or 20 ways to start a fight.


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 7:16 pm 
Offline
Rod Ashman

Joined: Mon Feb 28, 2005 6:42 pm
Posts: 2833
jimmae wrote:
Captain Dan wrote:
Hallelujah

On track for a record year. Still don't think it'll get far over 45k unless we get on massive Winning!™ streak.


If half of the members from last year that haven't renewed, do renew, then 45K is achievable.

Remember we have only had one home game, so there is still value in becoming a 2011 member.


RENEW YOUR MEMBERSHIP!!!!!!!!


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 7:49 pm 
Offline
Ken Hunter
User avatar

Joined: Sun May 23, 2010 9:02 pm
Posts: 13148
Location: Melbourne
jimmae wrote:


7,000 members haven't renewed.

Do you think they are ringing them up and finding out why they haven't renewed? Counting out people who have died/left the country/whatever that's probably around 5-6K who haven't renewed for some reason.

I reckon if you did that you could get a substantial number to renew on the spot because they're lazy and just haven't got around to it and simply need a prod.

Also you could get feedback on WHY people aren't renewing.


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 10:11 pm 
Offline
Bruce Doull
User avatar

Joined: Sat Feb 26, 2005 8:23 am
Posts: 48682
Location: Canberra
AFAIK that sort of churn rate is not uncommon. It's a good question though, the numbers do seem quite high, so what compels one person to join one year, or for several years even, only to let their membership lapse?

_________________
Click here to follow TalkingCarlton on twitter
TalkingCarlton Posting Rules


Top
 Profile  
 
PostPosted: Wed Apr 13, 2011 11:17 pm 
Offline
Bruce Doull
User avatar

Joined: Sat Apr 02, 2005 2:32 pm
Posts: 33043
Location: Back in reality
Could be kids who have decided not to opt into a membership once it's become their financial responsibility. Or young adults who have just lost concession status and decided that they can't justify a membership with their shift into the work force.

I'm sure there's some other categories.

Wait, who am I kidding, this is Gen Y... they don't budget.

_________________
29 different attributes,
And only 7 that you like;
20 ways to see the world,
Or 20 ways to start a fight.


Top
 Profile  
 
PostPosted: Thu Apr 14, 2011 3:53 pm 
Offline
John James

Joined: Wed May 28, 2008 12:48 pm
Posts: 602
Location: Perth
I think 40 - 45 000 members for a club like ours is a disgrace.

We should have 70 000.

I don't know why people spend time barraking for the Blues without actually supporting them. I know some people really can't afford it but there are plenty who can and don't. I amazes me.

Lets face it for the cost of one good night out you can get a membership.

I buy one and I only ever go to the games if we play in Perth which is one or two at the most.

Carlton would easily have 500 000 barrakers in the country and to have less than 10% sign up is ordinary.

_________________
I support the Navy Blues whatever happens!


Top
 Profile  
 
PostPosted: Thu Apr 14, 2011 9:26 pm 
Offline
Adrian Gallagher
User avatar

Joined: Thu Sep 24, 2009 12:38 pm
Posts: 69
WA Blue wrote:
I think 40 - 45 000 members for a club like ours is a disgrace.

We should have 70 000.

I don't know why people spend time barraking for the Blues without actually supporting them. I know some people really can't afford it but there are plenty who can and don't. I amazes me.

Lets face it for the cost of one good night out you can get a membership.

I buy one and I only ever go to the games if we play in Perth which is one or two at the most.

Carlton would easily have 500 000 barrakers in the country and to have less than 10% sign up is ordinary.



I totally agree. I've been thinking about this myself for a few years.

There is a perception that Carlton is a rich, 'business club', and therefore doesn't need membership revenue in the way North or the Bulldogs do. I know a couple of friends who go to a handful of games per year, but would only take out a membership if it saved them money, not to support the club. Their attitude is 'Carlton has plenty of cash... they don't need my money'. Collingwood is the richest club in the league yet has successfully marketed itself as 'the peoples club'!!... very smart... we need to do the same.

Also, take a look at the membership websites of Collingwood and Hawthorn.... so much better than ours. Much clearer, better designed, more engaging. Before I joined the Captains Club I had no idea that it gave you special access to entertainment in the social club room, buffet lunch and outdoor deck overlooking the docklands, as well as a good ground level seats in the forward pocket. I had no idea I could buy guest passes to each game so I could take friends and family without having to book seats. The information just wasn't presented in a way that was clear and understandable. You can't even sign up for the social club online, you have to call the club!

My point is that membership options should be presented in a clear and attractive way... easy to understand and with pictures and case studies. Make it glossy and attractive.... then market it using social networking, billboards and TV ads. Have incentives, competitions and online games... create hype... make it attractive.

I reckon we'd probably have the lowest ratio of members to supporter in the AFL which is a real shame and needs to be addressed.


Top
 Profile  
 
PostPosted: Thu Apr 14, 2011 11:58 pm 
Offline
Mike Fitzpatrick
User avatar

Joined: Mon Feb 28, 2005 6:27 pm
Posts: 4129
The issue is that the club is not smart when it comes to inflate the numbers. Hawks started it with the Tassie games memberships plus cats and dogs.

Heard today that the Bummers 3 games membership includes the ANZAC day game. So if you as a bummers supporter want to see the ANZAC game you HAVE to buy the 3 game membership - no single game tickets sold. This is the way to get you numbers up.

_________________
TC suffers from the social media illness - the death of respect and constructive discourse by keyboard.


Top
 Profile  
 
PostPosted: Fri Apr 15, 2011 7:40 am 
Offline
Stephen Silvagni
User avatar

Joined: Tue Mar 01, 2005 9:27 am
Posts: 28528
Location: Free Beer!!
If you're really curious about why members don't renew, there are a few threads here on membership complaints and membership extras that go some way to explaining it.

We'd do better if our membership and communications departments cared.

_________________
"The ability to speak doesn't make you intelligent." Qui-Gon Jinn 15-05-2005

"there’s more chance of me becoming the full forward for the [Western Bulldogs] than there is of any change in the Labor Party." Julia Gillard 18-05-2010


Top
 Profile  
 
PostPosted: Fri Apr 15, 2011 1:08 pm 
Offline
John James

Joined: Wed May 28, 2008 12:48 pm
Posts: 602
Location: Perth
mikkey wrote:
The issue is that the club is not smart when it comes to inflate the numbers. Hawks started it with the Tassie games memberships plus cats and dogs.

Heard today that the Bummers 3 games membership includes the ANZAC day game. So if you as a bummers supporter want to see the ANZAC game you HAVE to buy the 3 game membership - no single game tickets sold. This is the way to get you numbers up.


I do agree with what you said Mikey but we shouldn't even need to be fudging figures. We should have 70K paid up members and who cares how many dogs or cats.

It would appear we have a few PASSENGERS in the marketing department.

_________________
I support the Navy Blues whatever happens!


Top
 Profile  
 
PostPosted: Fri Apr 15, 2011 1:15 pm 
Offline
John James

Joined: Wed May 28, 2008 12:48 pm
Posts: 602
Location: Perth
TruBlueBrad wrote:
If you're really curious about why members don't renew, there are a few threads here on membership complaints and membership extras that go some way to explaining it.

We'd do better if our membership and communications departments cared.


In a little defence of the marketing Dept, in this day and age it's pretty hard to please everyone. And of course they need to improve. I'd be astounded if they didn't read the threads on this sight as a feedback guide.

I don't mind people speaking up if there not happy but surely it's mostly about puting dollars into the club you support/love. Are you really not going to sign up because you didn't get your sticker sheet in the pack, or your cap was to small last year?

_________________
I support the Navy Blues whatever happens!


Top
 Profile  
 
PostPosted: Fri Apr 15, 2011 1:17 pm 
Offline
Bruce Doull
User avatar

Joined: Mon May 14, 2007 6:10 pm
Posts: 33618
Location: COMFORTABLY DISSATISFIED
But we have hot chicks now...I can't understand what else can be done :?

_________________
WADA medical director Dr Alan Vernec describes Essendon* FC drug case as biggest scandal in team sport the world of sport has seen. #WC2WB

#GUILTY


Top
 Profile  
 
PostPosted: Fri Apr 15, 2011 9:54 pm 
Offline
Harry Vallence

Joined: Tue Apr 25, 2006 4:52 pm
Posts: 1857
Haven't renewed mine yet got a call from "Dan from Carlton" this afternoon. I am intending to renew, just been lazy. Good to see them following up.


Top
 Profile  
 
PostPosted: Sat Apr 16, 2011 10:36 pm 
Offline
Bruce Doull
User avatar

Joined: Mon Feb 28, 2005 8:17 am
Posts: 35135
WA Blue wrote:
TruBlueBrad wrote:
If you're really curious about why members don't renew, there are a few threads here on membership complaints and membership extras that go some way to explaining it.

We'd do better if our membership and communications departments cared.


In a little defence of the marketing Dept, in this day and age it's pretty hard to please everyone. And of course they need to improve. I'd be astounded if they didn't read the threads on this sight as a feedback guide.

I don't mind people speaking up if there not happy but surely it's mostly about puting dollars into the club you support/love. Are you really not going to sign up because you didn't get your sticker sheet in the pack, or your cap was to small last year?


It's not missing stickers or getting a shitty quality hat that stops people signing up, it's being left with the impression that the club views you simply as a source of revenue and not as a part of the club. By sending you a crappy hat they're saying "This poorly made $2 hat represents how much we really value you as a member".

_________________
"One of my favorite philosophical tenets is that people will agree with you only if they already agree with you. You do not change people's minds." - Frank Zappa


Top
 Profile  
 
PostPosted: Sun Apr 17, 2011 4:35 pm 
Offline
John James

Joined: Wed May 28, 2008 12:48 pm
Posts: 602
Location: Perth
Wojee wrote:
WA Blue wrote:
TruBlueBrad wrote:
If you're really curious about why members don't renew, there are a few threads here on membership complaints and membership extras that go some way to explaining it.

We'd do better if our membership and communications departments cared.


In a little defence of the marketing Dept, in this day and age it's pretty hard to please everyone. And of course they need to improve. I'd be astounded if they didn't read the threads on this sight as a feedback guide.

I don't mind people speaking up if there not happy but surely it's mostly about puting dollars into the club you support/love. Are you really not going to sign up because you didn't get your sticker sheet in the pack, or your cap was to small last year?


It's not missing stickers or getting a shitty quality hat that stops people signing up, it's being left with the impression that the club views you simply as a source of revenue and not as a part of the club. By sending you a crappy hat they're saying "This poorly made $2 hat represents how much we really value you as a member".

When I sign up as a member it's about me giving something to the club not vice versa. But that's just me.

_________________
I support the Navy Blues whatever happens!


Top
 Profile  
 
PostPosted: Tue Apr 19, 2011 6:55 am 
Offline
Geoff Southby
User avatar

Joined: Wed Mar 30, 2005 3:54 pm
Posts: 5274
Location: Melbourne
It begins and ends with finals tickets. When we eventually do play a big final in Melbourne and the non members have the stress of waiting till Wednesday to buy a ticket they're should be a big jump in numbers the following year.

_________________
"We used to sit around and talk about how bad the game plan was." Anthony Koutoufides


Top
 Profile  
 
PostPosted: Tue Apr 19, 2011 12:40 pm 
Offline
Rod Ashman

Joined: Fri May 18, 2007 2:10 pm
Posts: 2808
We should have a blockbuster pack, Richmond, Essendon* and Collingwood


Top
 Profile  
 
PostPosted: Tue Apr 19, 2011 12:57 pm 
Offline
Bruce Doull
User avatar

Joined: Mon Feb 28, 2005 8:17 am
Posts: 35135
TheGame wrote:
It begins and ends with finals tickets. When we eventually do play a big final in Melbourne and the non members have the stress of waiting till Wednesday to buy a ticket they're should be a big jump in numbers the following year.


That's a fair point, and the reason behind Collingwood's enormous membership growth I'd suggest.

_________________
"One of my favorite philosophical tenets is that people will agree with you only if they already agree with you. You do not change people's minds." - Frank Zappa


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic This topic is locked, you cannot edit posts or make further replies.  [ 369 posts ]  Go to page Previous  1 ... 6, 7, 8, 9, 10, 11, 12 ... 19  Next

All times are UTC + 10 hours


Who is online

Users browsing this forum: Bing [Bot] and 78 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group