Donstuie wrote:
The company where I work (as a designer/marketing assistant) operates like this.
- Someone sees something someone else has done, then walks into my office and says "Let's do that" on an absolute whim, even if the deadline is unrealistic and it would mean an inferior product, or would not be worth the cost
- I see opportunities to promote the business, present them to the brass, then either never hear about it again or have to hassle them for weeks to look at it (by this stage the offer isn't as good as it would've been at the start)
- We use an antiquated and clunky system of record-keeping (where a client's details will be repeated on multiple systems, with no link between them), but because of the work and time it would require to introduce a new system (plus the fact it would require training, and won't solve all our problems with the click of a finger) they're happy to keep using the stupid system they have now, even though a new system will make things way easier and more efficient despite the initial pain.
Bear in mind this company is a small, family-owned business, that have survived through loyal employees who just know their job intuitively and been there for years, but now are forced to enter a new era to take that next step. As an "outsider" I see what is wrong and clunky, where they don't. It's reactive, and any push to be proactive is met with indifference. These are the sorts of ideological issues any company of this type must face up to, and it's never easy.
CFC on the other hand doesn't have this excuse, even though it sounds very familiar to what I experience where I am. The CFC is a multi-million dollar organisation, who have always prided themselves on having the best of everything. There's no excuse for this "she'll be right" attitude for an organisation of this magnitude.
Brilliantly put, Don.
Hopefully the board can get something achieved this year in relation to comms. rather than navel-gaze and play musical chairs in the boardroom.