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ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
http://www.talkingcarlton.com/phpBB3/viewtopic.php?f=2&t=27522		 Page 1 of 1
Author:  Drewgirl [ Fri Feb 26, 2010 8:20 am ]
Post subject:  ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Guys

I have been having troubles with CCTV and someone kindly helped me out, and I was able to learn that the club website is blocking my IP address.

I have been emailing the club and leaving messages for the guy incharge of the website and they refuse to call me back.

I just rang the club and blasted them, and told they how dare they treat a long time member like this.

She would not refer me to anyone else.

What advice does anyone have to get through the someone. ?
Author:  Blueboy_Dan [ Fri Feb 26, 2010 8:31 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
greg_swann@hotmail.com
Author:  Drewgirl [ Fri Feb 26, 2010 8:32 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Thanks very much
Author:  JohnM [ Fri Feb 26, 2010 8:35 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Bitch about it on talkback radio? That usually seems to get a quick response from football clubs.

I reckon you should write him a letter. His emails would be screened and I'd bet a complaint probably doesn't make it through. But a nicely written letter is an unusual (and respectful) thing to receive these days. You just never know.

ps - it's Swann.
Author:  Drewgirl [ Fri Feb 26, 2010 8:46 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
The club just sent me an email telling me to fill in a questionnaire/feedback survey to Telstra Bigpond and have just palmed me off.

Needless to say I am extremely pissed off by now.

I sent them an email back and told them not to palm me off and they are Bigpond customers and I am not, and to follow up themselves.

I also sent Greg an email, but doubt he would get back to me.

Not sure what else to do now.
Author:  jimmae [ Fri Feb 26, 2010 8:59 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Did anyone actually read the address given for Swann's email. :roll:

Drewgirl, the club are right that Telstra need to sort it out, but it should be them doing so as you have claimed issue through their site. Very lazy support on their part and indicative of the service levels of many call centres/phone operators in this day and age. Probably doesn't help that many people call with complaints and an angry tone, but that's another debate altogether (you have every right to be cross though).

In the mean time, the club does have a youtube channel here. That definitely works, but has only been up for a couple of months and thus only contains more recent content (and no game highlights from games that have broadcast rights assigned). It sometimes lags behind the site version, but it's definitely a less taxing page than the club's one.
Author:  Captain Dan [ Fri Feb 26, 2010 9:02 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Why would they block your IP address???
Author:  Drewgirl [ Fri Feb 26, 2010 9:04 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Thanks guys,
I am at work and am on the phone to Bigpond right now. Been on the phone for ages, and they cant understand why I am calling them as I am not their customer.

I dont know why my IP address has been blocked, it is weird.

Thanks for all your help !!

I am not sure I will get this sorted the way I am going though.
Author:  TheSwan [ Fri Feb 26, 2010 9:25 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
I personally think you should calm down. The club has not done this on purpose, there could be a thousand reasons why its occured. it really is no big deal and im sure it will work for you again. Give the club a break
Author:  jimmae [ Fri Feb 26, 2010 10:02 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Captain Dan wrote:
Why would they block your IP address???

They're not blocking her address. They're blocking any non-Australian listed IP.

There's a set of registrar services that is set up to allow companies to identify local and foreign IP addresses to deny global syndication of content, in this case: AFL-related footage. What's happened here is that drewgirl's IP is somewhat newly registered, and hasn't been tacked onto an Australian 'whitelist' yet.

Further to this drewgirl, you might need to contact TPG (your ISP IIRC) as if the fault isn't with Telstra's whitelist, it's with their slow efforts to have your IP properly added to geolocation listings.
Author:  Drewgirl [ Fri Feb 26, 2010 10:05 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Jimmae

Thats interesting. I will contact TPG again.

I have given up now with Bigpond and the club as I was not getting anywhere.

Again, Thanks guys. I usually have no idea about these types of things.
Author:  Kaptain Kouta [ Fri Feb 26, 2010 8:36 pm ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
jimmae wrote:
Captain Dan wrote:
Why would they block your IP address???

They're not blocking her address. They're blocking any non-Australian listed IP.

There's a set of registrar services that is set up to allow companies to identify local and foreign IP addresses to deny global syndication of content, in this case: AFL-related footage. What's happened here is that drewgirl's IP is somewhat newly registered, and hasn't been tacked onto an Australian 'whitelist' yet.

Further to this drewgirl, you might need to contact TPG (your ISP IIRC) as if the fault isn't with Telstra's whitelist, it's with their slow efforts to have your IP properly added to geolocation listings.


Besides, as we all know, Telstra have a lot on their plate.
Author:  camel [ Fri Feb 26, 2010 9:02 pm ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
:thumbsup: jimmae, I wasn't aware of the YT channel...

http://www.youtube.com/user/CarltonFCTV

:beer:
Author:  Drewgirl [ Fri Feb 26, 2010 9:13 pm ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Thanks !
Author:  jimmae [ Fri Feb 26, 2010 9:53 pm ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
Kaptain Kouta wrote:
jimmae wrote:
Captain Dan wrote:
Why would they block your IP address???

They're not blocking her address. They're blocking any non-Australian listed IP.

There's a set of registrar services that is set up to allow companies to identify local and foreign IP addresses to deny global syndication of content, in this case: AFL-related footage. What's happened here is that drewgirl's IP is somewhat newly registered, and hasn't been tacked onto an Australian 'whitelist' yet.

Further to this drewgirl, you might need to contact TPG (your ISP IIRC) as if the fault isn't with Telstra's whitelist, it's with their slow efforts to have your IP properly added to geolocation listings.


Besides, as we all know, Telstra have a lot on their plate.

The staff do; the board can go and get stuffed. ISPs get the finger when they want exchange access half the time. :lol:

Doesn't help that a good chunk of their call centres are now out-sourced. Continues to sour the company that is effectively the crowning jewel of this country's telecommunications. They need to be broken apart and quickly. That's what I was trying to get at way back when. Sol was a moron. :P
Author:  dane [ Sat Feb 27, 2010 8:30 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
what a peculiar thread.
Author:  camel [ Sat Feb 27, 2010 8:52 am ]
Post subject:  Re: ANYONE HAVE GREG SWANS EMAIL ADDRESS PLEASE
That'll do thanks. :beer:
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