Ok, so as I've complained in a few other threads I haven't received my membership as of yet.
It's a Gold Adult 18. Reserved seats for home games only.
Of course I've wanted to get tickets to the Carlton - Richmond match, but I could not purchase a
reserved seat upgrade on my membership without the barcode off my membership card.
So I've e-mailed the club yesterday seeking advice, and not getting a response I've called them up late
this afternoon (I've been on night shift, otherwise I would have rung earlier).
I've explained the situation to the reception lady - trying hard not to get upset at somebody who is
not responsible for this mistake. She said all she could do is give me the barcode number, and then
I'll get a temporary membership card at the ground... I pointed out why wasn't this mentioned or was
I not e-mailed in regards to this option but that's another issue...
I HAVE NO BARCODE! MY MEMBERSHIP ISN'T EVEN BLOODY PROCESSED YET!!!
I have been a membership for a long time now, and I renewed my membership late last year and
have had the direct debits taken out for the past 3 or 4 months.
Not processed yet. Unbelieveable.
I pointed out that the whole thing is ludicrous, and also that I wasn't upset at her - but considering
I'm going overseas for 3 months and I will only be able to attend the first 8 games of the season I
want the opportunity to attend every game I can - and not many games are more important than the
first game of the season!
She said "I won't keep you on hold, I'll get someone to call back".
Which is just as well, since the club is now closed - and I'd have been waiting on hold all night.
...now I'm just really
Has this happened to anybody else before, and what was the outcome?