TalkingCarlton
http://www.talkingcarlton.com/phpBB3/

Game live on Foxtel....My picture keeps dropping out ..
http://www.talkingcarlton.com/phpBB3/viewtopic.php?f=2&t=24113		 Page 1 of 1
Author:  SHHH! [ Sat Mar 07, 2009 6:21 pm ]
Post subject:  Game live on Foxtel....My picture keeps dropping out ..
anyone else?
Author:  Navy Blue Horse [ Sat Mar 07, 2009 6:29 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
perfect here :thanks:
Author:  Lurker Blue [ Sat Mar 07, 2009 7:53 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
All good here.

Satellite?

Storm in the area?
Author:  Navy Blue Horse [ Sat Mar 07, 2009 8:00 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
nextdoor neighbour got [edit]?
Author:  tommi [ Sat Mar 07, 2009 8:01 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Poof.....!


kindest regards tommi













perfect here.............!
Author:  nck [ Sat Mar 07, 2009 9:52 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Take the power out of the box, then unscrew the signal cable at both ends and then screw them back both in tight, put the power back in. You are having signal cable issues or if sat then cloud issues probably, but 98% of the time it's a loose cable. Don't just check it's tight take it fully out and put it back.

Sometimes it will affect only certain channels
Author:  DownUnderChick [ Sun Mar 08, 2009 7:09 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Did you call Foxtel?
Author:  bax [ Sun Mar 08, 2009 7:52 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
SHHH! wrote:
anyone else?



If you have cable...

My suggestion is to monitor it and if the issue persists, then call Foxtel and their technical department will go through some standard troubleshooting with you. If the problem continues to persists or you want further investigation get them to send a tech out to check your external and internal cabling and Set Top Unit. If they can't fix it or deem it requires further investigation they'll escalate the fault higher for you. Trust me, I know the process :wink: :wink:

There are also a number of things that would have caused your signal to drop out. You're probably better off checking with your neighbors to see if they had any issues as generally, unless it's a national fault, the fault will be localized. For example it could be affecting just you and your neighbor or your whole street.
Author:  DownUnderChick [ Sun Mar 08, 2009 3:56 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.
Author:  camel [ Sun Mar 08, 2009 9:45 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
No PQ problems in Canberra last night. :beer:
Author:  nck [ Sun Mar 08, 2009 11:50 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"
Author:  Jarusa [ Mon Mar 09, 2009 12:13 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
nck wrote:
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"


Yep, lots of customers are rude imbeciles.
Author:  DownUnderChick [ Mon Mar 09, 2009 6:23 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Jarusa wrote:
nck wrote:
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"


Yep, lots of customers are rude imbeciles.


Let's take a deep breathe boys.

My suggestion was not that he try fix the problem himself or seek advice via a Carlton chat site rather that he call Foxtel and get them to fix the problem. Has Foxtel ever sent someone to fix the problem?

On the flip side, lots of Foxtel workers are dills too and doubly more ruder. Nothing wrong with demanding that someone who you pay for service to fix the problem.

Nck is your suggestion that he should come onto a CFC site and seek assistance from a bunch of alias'?
Author:  Deano Supremo [ Mon Mar 09, 2009 6:37 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Jarusa wrote:
nck wrote:
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"


Yep, lots of customers are rude imbeciles.


snigger
Author:  nck [ Mon Mar 09, 2009 6:38 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
DownUnderChick wrote:
Jarusa wrote:
nck wrote:
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"


Yep, lots of customers are rude imbeciles.


Let's take a deep breathe boys.

My suggestion was not that he try fix the problem himself or seek advice via a Carlton chat site rather that he call Foxtel and get them to fix the problem. Has Foxtel ever sent someone to fix the problem?

On the flip side, lots of Foxtel workers are dills too and doubly more ruder. Nothing wrong with demanding that someone who you pay for service to fix the problem.

Nck is your suggestion that he should come onto a CFC site and seek assistance from a bunch of alias'?


No, by all means call Foxtel tech support, just I was commenting that I hate the 'DEMAND that they fix it' line because I'm scarred from it.

For the record the post that I wrote first is exactly that they'll say, and failing that they'll book you a Service Call to come out.

But machinery often fails, and Foxtel will send someone out to have a look at it/fix it if it does, you don't need to DEMAND anything. Not having a go at you personally just that attitude
Author:  DownUnderChick [ Mon Mar 09, 2009 7:12 am ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
nck it was more the fact that the originally poster was looking for assistance on this site rather than calling Foxtel and asking them for help.

The DEMAND was less about being a b&^ch about it but rather ring Foxtel and get them to help you.
Author:  buzzaaaah [ Mon Mar 09, 2009 10:03 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Jarusa wrote:
nck wrote:
DownUnderChick wrote:
All okes aside. You are paying an arm and a leg for Foxtel so don't try playing with it and hoping for the best.

DEMAND that Foxtel fix the problem ASAP.


You are exactly the type of person I hated listening to when I worked there. "I don't want to follow your stupid instructions (even though they'll 99% of the time fix the problem), send someone out here RIGHT now and fix it TONIGHT"


Yep, lots of customers are rude imbeciles.


Not just Foxtel customers either
Author:  Wojee [ Fri Mar 13, 2009 12:40 pm ]
Post subject:  Re: Game live on Foxtel....My picture keeps dropping out ..
Helpdesk work sucks. People ring you for help, ignore everything you ask them to try, then get shitty at you because it's still not fixed.
Page 1 of 1 All times are UTC + 10 hours
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/